Month: December 2016

$25 Free – Refer A Friend

[vc_row][vc_column][vc_column_text]I am happy to introduce our customer referral program. It is very simple, for every person or business that you refer who has us clean for them, I send you a $25 gift card. They just need to let me know you referred them.  These gift cards can be used to pay for any of our services just as if you were paying with cash. Refer just a few friends and your cleanings can be free!

These cards can also be purchased. If you want to give them as a gift or purchase them for yourself, just give me a call. Cards can be combined, shared with friends, or saved up, as they do not have an expiration and are treated same as cash. They are high quality printed plastic cards. If you have any questions, please let me know. An example is shown below.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_gallery interval=”3″ images=”209,210″ img_size=”medium”][/vc_column][/vc_row]

My Education

[vc_row][vc_column][vc_column_text]So I started out in 2014 with a home machine and then when I got hooked up with John and Lora at Superior Cleaning Solutions I started taking classes and getting my IICRC and ICRA Certifications. You can read more about my starting out here. I attend classes for 2 or 3 days of intense learning and hands on, and then take a test to see if I pass for the certification. Some cleaners go through this process and others do not, it is actually quite a topic of debate whether it’s worth spending thousands of dollars for these classes and certifications when people rarely ask about your certifications.

I am a member of several forums on the internet and groups on Facebook. This is the part I love. Great cleaners all gathered together to share and help one another grow to be the best business possible. There are people just starting out and people who have been in business for 50+ years. If I ever have a question or run into a situation I haven’t seen before I can have answers in just a few minutes from someone who has dealt with the situation before. It’s not just groups of people who don’t know what they are doing but actual seasoned and trained professionals, many of the instructors from these classes who work directly with carpet manufacturer’s, etc are in these groups. I am blessed to know and get to work alongside many of these amazing people

I carry a lot of knowledge in and of myself, but I also like to explain And help you as the customer understand as much as possible. I come with many visual aids as well as pictures, carpet samples, and stories. I have spent a great deal of time gathering together the information that I have to be able to best educate you. I want you to be able to understand, I want you to ask questions if you have them.  I am told quite often how much more sense things make now that __________  was explained to them in that way.

On to spots and stains. A spot is some kind of mark or discoloration in the carpet that is removed through normal cleaning. You are not charged for this. A stain on the other hand is something that remains after the cleaning process and generally requires some kind of special treatment to take care of. The solutions and products used to remove some of these stains can be expensive and time consuming. You can read more about my pricing structure here, but be sure to call for an accurate quote. I take great pride in the abilities that I have with stain removal and would love to show you more. You can read more about pet stain and odor removal here, be sure to call me if you want to know more, I have a great visual aid to explain all of this better. 

If you ever have questions or run into problems, don’t be afraid to reach out. I really am here to help you and look forward to a long-lasting relationship with everyone here in the community. you can chat with me here on the website, call or text my phone number,  or even just send me an email to Travis@outwestcarpet.com[/vc_column_text][/vc_column][/vc_row]

From Humble Beginnings

[vc_row][vc_column][vc_column_text]I started cleaning carpets in 2014 back in Monticello Utah. I was sitting in church one day trying to think of what I could do for some extra income and that is what came to mind. I got started for less than $500. I bought a Bissell home cleaning machine and started cleaning carpets. I was still working full-time as an IT specialist so this was mostly a nights and weekends kind of thing. As a result of the short amount of time I would usually bring a helper along to help me pack things in and out and help me clean things up at the end of the day.

One of the guys that was working with me one day used to have his own carpet cleaning business. I didn’t think much of it but he kept bragging about this product and that product that he could use to get all of the stains out that my machine left behind. He told me he got all this stuff from John up north. My equipment did an okay job but not as good as I wanted.So I jumped on the computer and pulled up Google and tried to find this John. After a little while of searching online I was able to find his business, Superior Cleaning Solutions.

Starting out with my $500 Bissel and having this as a side job I was making some pretty decent money for a side job, but now having over $10,000 worth of equipment and this now being my main source of income it can be stressful and challenging. If you want to know more about my pricing and how that is all broken out you can read this post here

John and his team at Superior Cleaning Solutions have been really great help to me. They are where I buy all of my equipment and solutions from and the service there is top notch. I owe everything I have now to John and his wife Lora and I’m very grateful for their help in getting me started in this business. Superior Cleaning Solutions is where I go for all of my carpet education classes as well as to get all of my supplies and equipment. Suppliers won’t sell to the public but if there is something you want I can get it for you and teach you how to use it. You can view his website here, and read more about my education and how I like to educate my customers here.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_gallery interval=”3″ images=”189,190,191,192,193,194,195,196″ img_size=”large”][/vc_column][/vc_row]